Support & Training

Contact Technical Support — Email

Note: The information on this page is specifically for customers in the Americas only. For customers elsewhere, please contact your country's / region's representative. If you do not know who your representative is, please see the Contact page for assistance.

All telephone and email-based support is offered under the CADlink Tech Assist program. To learn about the benefits of the Tech Assist program, click here.


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Technical Details To help us solve your problem, please complete the following items, where applicable:
What CADlink product are you having problems with?

What operating system do you currently use to run your CADlink product?

What type of processor are you using to run your CADlink product?

If your problem is related to plotting/cutting, what is the make and model of your plotter?

How is the plotter connected to the computer?

If your problem is related to printing, what is the make and model of your printer?

How is the printer connected to the computer?

Which web browser do you currently use?

What type of Internet connection do you have?

Please provide details of your issue(s). Include specific error messages, if applicable:

Support & Training

Contact Technical Support — Email

Contact Information

Technical Details