CADlink forum

Welcome, Guest
Username: Password: Remember me

CADlink, leading developers for sign making, engraving, inkjet film, 2D, 3D routing CNC machines software

TOPIC: Laser doing wrong # of engrave passes

Laser doing wrong # of engrave passes 1 year 3 months ago #5113

  • RonR90
  • RonR90's Avatar
  • Offline
  • New Member
  • Posts: 1
  • Karma: 0
I have Engravelab V9 I purchased with a Boss Laser.. Im making leather stamps out of acrylic and it requires about 4 to 5 engrave passes. Right now my laser won't engrave the number of passes I tell it to. It's always changing too. Sometimes it does only one engrave pass when I tell it to do 4 or vice versa 1 and it does 4 passes... It's only the engrave job. The "cut" works fine. Boss tech support fixed the issue twice, but this is an ongoing issue. I've tried new different files, I've deleted the job history and tried multiple different palettes..

Any Idea what might be causing this, or what I'm doing wrong.. thanks in advance.
Ron
The administrator has disabled public write access.

PVObanner

Laser doing wrong # of engrave passes 1 year 3 months ago #5128

  • TimB
  • TimB's Avatar
  • Offline
  • Administrator
  • Posts: 4
  • Karma: 0
Please accept my apologies for not getting back to you sooner. This question would better be handled by our support group. We will need the following information from you

- the original design file ( in a CDL format )
- the driver file ( name of the driver you are using )
- the associated XML file ( this is a referenced material file in the driver you are using )
- the MOL file ( this is the actual output file that is being sent to the Boss Laser )

Please use the following number to call into our support group 1-888-744-6522. We will organize a remote admin session with you so that we can collect the appropriate files to test the problem.

Sorry again for the late reply.

Tim Benner
CADlink
The administrator has disabled public write access.
Time to create page: 0.049 seconds