This issue is almost certainly due to having installed the Windows XP driver for our Hasp security protocol. The following procedure will remove the XP driver and replace it with a Windows 10 driver and should make your program accessible:
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Installing the Hasp Driver
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To install the Hasp driver, proceed as follows in strict order:
- ensure logged into Windows with admin credentials
- if not already, disconnect the dongle from the computer
- download and save to disk (do NOT run) the Hasp driver installer from:
*
ftp://ftp.cadlink.com/pub/commercialrelease/haspdinst.exe
*- put the downloaded haspdinst.exe somewhere easy to get to (ex: c:\temp)
- Goto Start>Run and type /C:\temp\haspdinst.exe /r, /then wait for the hasp installer to declare it is done ("r" is to remove any incompatible Hasp driver that may be installed)
- Goto Start>Run and type /C:\temp\haspdinst.exe /i, /then wait for the hasp installer to declare it is done ("i" is to install the new hasp driver)
- Reboot the computer
- Once Windows is up and running, attach the dongle; Windows should indicate that it recognizes the device
- Run your CADlink program; the dongle should now be recognized
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Note: usually you can get the run prompt by typing run into the "ask me anything" box nxt to the Windows logo.