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TOPIC: Error Importing Job

Error Importing Job 9 months 3 weeks ago #5999

  • screentec
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Has anybody come across this error before? (please see attachment)

We output 100s of films without any issues however we have been getting this error for just one particular customer. They submit us artwork in PDF format and 99% of the time it works fine, however the odd time we have come across this error. They have tried changing certain things and re-outputting the artwork through trial and error and we have eventually got it to work without actually pinpointing the cause?

Any help would be appreciated.
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Error Importing Job 9 months 3 weeks ago #6000

  • rayw
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Can you attach the pdf file?
Might be able to track it down from that.
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