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CADlink, leading developers for sign making, engraving, inkjet film, 2D, 3D routing CNC machines software

TOPIC: Thumbnail not generating

Thumbnail not generating 3 months 4 weeks ago #6686

Hi,

we are using FilmMaker v4 XL and for some reason, the thumbnails for print jobs are not generating.
They don't generate at all automatically and they do not generate when hitting the Generate Thumbnail button.

Any ideas what could be going on and how to fix it?
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Thumbnail not generating 3 months 3 weeks ago #6694

I cannot think of any simple reason for this, can you send me a file that does not work, so I can try here? Also if you print the job does that work normally? Send job to rayw"at"CADlink.co.uk.
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