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TOPIC: Thumbnail not generating

Thumbnail not generating 1 month 2 days ago #6686

  • gpo
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Hi,

we are using FilmMaker v4 XL and for some reason, the thumbnails for print jobs are not generating.
They don't generate at all automatically and they do not generate when hitting the Generate Thumbnail button.

Any ideas what could be going on and how to fix it?
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PVObanner

Thumbnail not generating 1 month 1 day ago #6694

  • rayw
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I cannot think of any simple reason for this, can you send me a file that does not work, so I can try here? Also if you print the job does that work normally? Send job to rayw"at"CADlink.co.uk.
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