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TOPIC: Welding Issue

Welding Issue 1 year 6 months ago #4935

  • Shenango
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When welding, the white objects are supposed to be deleted, but they aren't. I have to manually delete them after the weld. This started happening with version 9. I called tech support at the time and they were able to fix it via Remote, but it started doing it again a couple months later. When I tried calling again, they said it was a User issue, so not supported with the free month of tech support. It's not a big deal, just annoying, and I really don't think this is a user issue. Any help?
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PVObanner

Welding Issue 1 year 6 months ago #4937

  • RamRH
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The white you use must be the same as the sign blank. Drag a color swatch into the sign blank to set its color, then use that color for the part you want to be deleted with the weld.
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Welding Issue 1 year 6 months ago #4939

  • HubertF
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This advice from RamRH is correct. Often what is missed is that the sign blank is disabled or hidden. Enable the sign blank (View > Show Sign Blank) and change the color. You can disable the sign blank after you have changed the color.
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Welding Issue 1 year 6 months ago #4943

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Thanks for the help. However, I tried these exact instructions and it didn't seem to have any effect. Any other ideas? Do I have to use a specific white? I noticed there are different whites to choose from...
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Welding Issue 1 year 6 months ago #4944

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'P' white is the process white that you should use, although it depends on what color is in your graphic. So you could use any process color if that is the color you want knocked out.

Don't use the SF white which is a Spot Foil white, intended for use on thermal printers with spot ribbons.
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Welding Issue 1 year 6 months ago #4945

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Yes, it's a 'P' white that I am using. I drag it to the Sign Blank first, then use that same color white to make a circle, then weld it with a black rectangle. The weld works, but then I have to delete the circle. It used to delete the white object for me, but not anymore.
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