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TOPIC: Holding Error while printing a 140" sheet

Holding Error while printing a 140" sheet 1 year 1 month ago #5241

I have had a similar issue in the past where I leave the room to work in the shop only to come back to see my print job only half done machine still on in remote mode. Look at VPM and it says holding error. Clear error and I can start printing again but only from the beginning, is there anyway of starting the print where it left off? Also what is causing my print error, below is the job log.


[INFO] Page output - Final 3 Waiting for port
[MkJVUSBPort]: Captured Data Port
[INFO] Page output - Final 3 Printing
[Output]: Output thread started
Cleo 2.008 (c) Cadlink Technology Inc, 1989-2006
INFO: INITIALISING
[INFO] Page output - Final 3 Initializing
INFO: READY
[INFO] Page output - Final 3 Ready
INFO: Page: 1
INFO: Time To Load Tickets: 0
INFO: PRINTING
[INFO] Page output - Final 3 Printing
Tag: 'CleoSignature'
.hdr Cleo version: 008
Tag: 'OutPort'
PAT tag 'OutPort'
INFO:Job name: 'JobFF68.v0/page001.color'
PROGRESS:1% done
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[Output]: [MkJVUSBPort]: A device attached to the system is not functioning.
[Output]: Write failed
[Output]: [MkJVUSBPort]: The request could not be performed because of an I/O device error.
[Output]: [MkJVUSBPort]: The handle is invalid.
[Output]: [MkJVUSBPort]: Buffering: In: 2277280096, Out: 2277285888
[Output]: Output thread done
[Print]: Print job canceled
[Print]: Waiting for output thread
[ERROR] Page output - Final 3 Abnormal termination
[INFO] Page output - Final 3 Printing complete
[MkJVUSBPort]: Released Data Port
Job Processing done
[Process]: ProcessJob thread done
[PROCESSING] End: 167033952
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PVObanner

Holding Error while printing a 140" sheet 1 year 1 month ago #5242

  • rayw
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Unfortunately there is no way of starting the print again from the same spot.
According to the log, VPM was unable to write to the Mimaki USB port
[Output]: [MkJVUSBPort]: A device attached to the system is not functioning.
[Output]: Write failed
[Output]: [MkJVUSBPort]: The request could not be performed because of an I/O device error.


Narrowing down quite why will be difficult, you could try increasing the time out and retry values for the port in VPM (Queue > Manage Queues > click the button[...] alongside the mijvusb port and increase the values there, this will make the VPM retry for a longer period.

It could be that the USB port on the PC is losing the connection, it could be a power issue and a powered USB hub might help with this, but I really cannot be sure of the cause or solution.
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Holding Error while printing a 140" sheet 1 year 1 month ago #5243

  • HubertF
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USB cable length is the usual culprit. 15' max length, do not daisy chain them together.

Make sure it is protected and not in an area when it can be crushed.

If in doubt, change it out.
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Holding Error while printing a 140" sheet 1 year 1 month ago #5244

I figured it was something with the USB, I actually have a wall booster because my printer is in another room. My next question, is there any way to send all the info to the printer before starting the print then there can't be loss of communication during printing?
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Holding Error while printing a 140" sheet 1 year 1 month ago #5245

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No, sorry. It's uncompressed data, which means it is gigs and gigs per job. The printer has no mechanism for storing data like that.

What does Mimaki recommend for hardware in these situations?
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Holding Error while printing a 140" sheet 1 year 1 month ago #5247

Not 100% sure, I wish it was ethernet cable like the Rolands, much better results. My old vinyl cutter use to transfer and store data, that was full proof.
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