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TOPIC: MFC application error

MFC application error 2 months 2 weeks ago #5805

SignLab 10 Win 7 64 Roland GX30 Roland SP300V
Importing EPS files causes MFC app shutdown
Using the cancel button in the cut-jog utility causes MFC app shutdown
Using jog function with weed causes cuts to be off or not finished.
I have contacted Tech Assist but haven't heard back.

Thanks for any help.
Last Edit: 2 months 2 weeks ago by signdesigns2016.
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MFC application error 2 months 3 days ago #5816

  • rayw
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There has been a recent update to Build 4, have you applied the update?

I have tried importing EPS files and I can do so without problems, try this again after you have updated and let me know if it still happens for you. If it does, can you attach a file that crashes your system.

The bug that causes the crash when cancelling the jog has been fixed but will not be available until there is a build 5 patch.

Can you give me a bit more description on what happens when using the jog and weed border.
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MFC application error 2 months 7 hours ago #5820

Actually had a tech do a 3 hour remote that corrected the MFC jog cancel error for a while. It came back and did did not help to do the update.

The weed function in the cut properties does not finish cuts or cuts only parts of the job.
Example : 3 E's only 11/2 will cut and only the top half.

Power weed function will cut correctly if the weed function is disabled in cut properties.

It is not a specific eps that crashes the system if I choose PDF it imports if eps it crashes.

The most recent is a 215 mb file and I can't upload it here, will take several hours.
The file did import and print in my Roland Versaworks program.

I would like to get an update from my tech - I had a message on my recorder to call but have not heard back.

My case number is 42517.

Thanks,

William Humphrey
Sign Designs
706-857-5002
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