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TOPIC: PDF wont save

PDF wont save 3 weeks 3 days ago #6457

  • SignPG
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I am running SL9.1 and have been for a little while now.

Yesterday I was using it and went to save a proof as a .PDF file like I always do.

It asks all the same questions and takes me through all of the prompts, runs through the saving like normal but when I open the folder I always use to attach the PDF to an email there is nothing there (I have a folder on my desktop called Proofs. OCD at its finest haha).

I can save every other file type and it looks as though signlab is doing it (I even get the loading bar down the bottom of the page) but it doesn't actually save anything.

Is there some sort of setting I have changed or can anyone help me?

Cheers
Brad
Last Edit: 3 weeks 3 days ago by SignPG.
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PDF wont save 3 weeks 2 days ago #6459

  • rayw
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Hi Brad,
I don't think there is anything you can have checked or unchecked to make this happen. It sounds as if perhaps some files in the PDFCreator folder are either missing or corrupted.

If you have another install of Signlab 9.1 on another PC or a backup somewhere, you could try replacing the existing files with those from another location.

If you are going to try this, rename the PDFCreator folder that exists to OldPdfcreator and copy in a whole new PDFCreator folder, just in case the new files cause other issues.
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PDF wont save 3 weeks 2 days ago #6460

  • SignPG
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Perfect mate!

That was super easy and worked spot on.

Thanks for your help B) B)
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