Interactive Online Support

SignLab Support Videos


This area includes video's created by the CADlink Technical Support Group. Although they do incorporate some product training, they have been designed to address the more common technical support calls that CADlink receives on a daily basis. This will be an ongoing project with video's being added regularly. Prior to contacting our technical support group directly, it is strongly advised to visit this area to see whether or not your question may have been addressed by one of the existing videos.

LayerViewer Part 1

LayerViewer Part 1


An overview of the LayerViewer for SignLab v10

LayerViewer Part 1Watch the Video

LayerViewer Part 2

LayerViewer Part 2


An overview of the LayerViewer Part 2 for SignLab v10

LayerViewer Part 2Watch the Video

Printing and cutting to two different devices

Printing and cutting to two different devices


Printing and cutting to two different devices SignLab v10

Printing and cutting to two different devicesWatch the Video

Update SignLab

Update SignLab


Sometimes it is necessary to update SignLab to the latest build for bug fixes or to install newly released drivers.

Product- SignLab

Update SignLabWatch the Video

Configuring the Queue

Configuring the Queue


An overview of Visual Production Manager including a tour of all menu's as well as printer settings management.

Product- SignLab, Digital Factory

Configuring the QueueWatch the Video

Installing TTF Fonts

Installing TTF Fonts


Installation of newly added TTF fonts to both Windows and SignLab.

Product- SignLab

Installing TTF FontsWatch the Video

Installing Permanent LCF

Installing Permanent LCF


How to install license files to a commercially shipped package with only temporary license files (NON-EXPIRED).

Product- SignLab

Installing Permanent LCFWatch the Video

Installing LCF Trial Expired

Installing LCF Trial Expired


How to install license files to a commercially shipped package with only temporary license files after it has expired.

Product- SignLab

Installing LCF Trial ExpiredWatch the Video

Connecting the plotter

Connecting the plotter


An overview of different port and cable types with an emphasis on how to connect your output device.

Product- SignLab

Connecting the plotterWatch the Video

Multiple Queues

Multiple Queues


How to add and manage multiple queues found in Visual Production Manager Filmmaker but applies also to Digital Factory and VPM in SignLab.

Product- Filmmaker but applies also to Digital Factory and VPM in SignLab.

Multiple QueuesWatch the Video

Getting Jobs Into The Queue

Getting Jobs Into The Queue


A variety of ways in which to send jobs for production including; printing directly from design apps, drag and drop, Hot Folders and Browse Function. Note- since the creation of this video the Browse Function has been improved by including it directly as part of the lower left hand archive window. Simply toggle between "Browse" and "Archive".

Product- Filmmaker but applies also to Digital Factory and VPM in SignLab

Getting Jobs Into The QueueWatch the Video

Hot Folders

Hot Folders


Setting up your Hotfolder interface.

Product- Filmmaker but applies also to Digital Factory and VPM in SignLab

Hot FoldersWatch the Video