Interactive Online Support


valPlus withTagThe technical support department can be an excellent place to contact when the software just isn't working like you expected or when you are encountering a technical problem that you need help with. But what do you do when the problem is that you need to understand how to use the program? Well, there are a few avenues that you can follow…

FREE weekly group-based training webinars

CADlink is pleased to offer those who are currently running our trial version software packages, as well as our existing users, the opportunity to participate in an online group-based webinar series. These webinars will be held weekly and last approximately 90 minutes. The first 45 minutes will include software tool overviews with some detailed reviews of the most widely used, time-saving features and the remaining 45 minutes will be held as an open forum in which attendees will be able to ask the seminar leader specific product-related questions.

Products covered- SignLab, EngraveLab, Digital Factory, Digital Factory Apparel and FilmMaker.

Very Important- Required audio equipment:

It is important that you have a functioning PC microphone and headset. Speakers are not recommended as they feedback through the microphone to everyone attending the webinar. If you must use speakers, ensure that your microphone can be easily/quickly turned off when you do not need to speak.

If you do not have the required audio equipment, please schedule the webinar for a time when you will have the required equipment.

Please click here to access the online course calendar and registration page.

Getting Started Help Session

Free 1-hour one-on-one session offered online.
For new CADlink customers.
Chat with our support specialists and get your questions answered.
More information about Getting Started


This online source is where you will find:

Tips and Tricks


Check out InfoSource

Third Party Training

Visit the Antalis Digital Academy web page for more information.

About Antalis:

Europe's leading distributor of paper, packaging solutions and visual communication products for professionals

Whether you're running a commercial printing company, a graphic design or advertising agency, a packaging firm, or a small office, we have something to offer your business to help you get the best from your paper based communications, whilst saving you time and money.

  • One of UK's leading materials suppliers
  • Annual turnover: £600 million
  • 18 branches across the UK and IrelandOver 1,087 employees handling 100,000 orders per month
  • Market leading range of 14,000 products
  • Approaching 551,000 tonnes of paper sold every year