Please note that all below fields are manditory, and are required to be completed before submitting the form.
Contact Phone Number:
Dongle Number/Activation Pin - Code:
Build Number (from Help > About):
---Windows 10Windows 8.1Windows 7
Operating System Type:
32 Bit64 Bit
When Did The Problem Begin?
Are All Windows Updates Installed?
"Receive updates for other Microsoft Products when you update windows" enabled? (Control for this is found at Windows Settings > Update & Security > Advanced Options)
Is The System Running Antivirus Software?
If Yes, What Antivirus Software?:
Attach A File (Optional)